Request for Proposals for Developing an Electronic Case Management System for the Health and Labour Inspection Body of the RA

The ILO is implementing the “Promoting the Implementation of Labour Rights in Armenia Together” project in Armenia, funded by the USDoL.  One of the objectives of the Project is to improve systems in the appropriate government institutions for enforcing and promoting Armenia’s labour laws and standards. To help achieve this objective, the Health and Labour Inspection Body of the Republic of Armenia (HLIB) will be equipped with an online Electronic Case Management System (ECMS) to manage labour inspection actions.

The Project recently completed the process of mapping the procedural workflows, drawing a static wireframe, and developing the Software Requirement Specifications (SRS) for the proposed system. These documents form the foundation of the ECMS and should be studied and referenced in the preparation of a response to this request for proposals. 

Interested applicants are invited to submit their proposals, including both technical and financial components, via email to harutyunyana@ilo.org. Proposals must be received no later than September 12, 2024, and should reference “Developing an Electronic Case Management System” in the subject line.