Digital Transformation Analyst

Background

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UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Modern Parliament for a Modern Armenia (MAP) 2.0 - “Fostering Responsiveness, Effectiveness, Transparency and Inclusiveness of Armenian Parliament (FORSETI)” project (hereafter Project) is built on the results of the project “Modern Parliament for a Modern Armenia” (MAP), implemented by UNDP in 2019-2024 and funded by the Government of Sweden and the UK.

The project efforts will focus on enhancing the institutional capacity of the National Assembly (NA) to fulfil its constitutional duties in more inclusive, responsive, transparent, accountable, and effective way, including, in engaging with citizens, civil society and public sector.

The expected outcome of the Project is that the National Assembly is more inclusive, responsive, transparent, accountable, and effective. The three key outputs of the Project are focused on:

Output 1. Strategic vision of the National Assembly and roadmap for reforms, strategic communication and collaboration are consolidated empowering modern public policy and fostering inclusive practices.

Output 2. The National Assembly is equipped with state-of-the-art methods and instruments for effectively pursuing its modern public policy agenda and improving performance of its core functions.

Output 3. Competencies of the MPs and the staff of the National Assembly in utilising innovative methods, using and producing knowledge products towards advancing the modern public policy agenda and enhancing effectiveness of their core functions strengthened.

The project is planned for the period of three years (2024-2027) and supported by the Government of Sweden, Norwegian and Armenia.

Digital Transformation Analyst is to ensure effective implementation of the Project activities, including those under Output 2 Modern Instruments: “The National Assembly is equipped with state-of-the-art methods and instruments for effectively pursuing its modern public policy agenda and improving performance of its core functions”.

Duties and Responsibilities

Provide Strategic Vision of the Parliament and Roadmap for further reform:

Support the project team in facilitating policy discussions on Strategic Vision of the Parliament related to digital transformation of NA.
Review the sections/components of the draft strategy and roadmap related to digital transformation of NA and provide recommendations for improvement as needed.
Facilitate validation of the relevant sections of the final document by the NA.
Participate in the annual strategic review workshops and provide technical inputs as relevant.

Aligning the competences of the staff with civil service reform:

Review the deliverables training consultants and vendors of the project related to competency requirements to the target staff, identified competency gaps, provided recommendations to address the gaps, as well as training program as related to competencies on digital agenda.

Provide Peer-to-peer learning for Member of Parliaments (MPs), National Assembly (NA) staff, and Audit Chamber of the Republic of Armenia (AC) on digital transformation.

Develop Terms of Reference (TOR) for а study visit related to NA digital transformation.
Facilitate validation of the TOR with the NA.
Provide technical inputs to arranging the study visit.

Advise on Digitalized solutions for the National Assembly of the Republic of Armenia (NA RA) and the Audit Chamber of the Republic of Armenia (AC)

Review the international experience of instruments, modules, and protocols of e-Parliament, and provide recommendations for smooth and effective transition to a more digital environment in the parliament, while also setting a strong foundation for future digital advancements.
Facilitate discussion with the NA technical staff and leadership to identify and validate the priorities for digital transformation in line with the National Assembly’s strategic vision and the roadmap for reforms.
Facilitate discussion with the NA technical staff and SDG Lab to identify and validate the scope of instruments, modules, and protocols of e-Parliament to be developed and piloted under the Project.
Develop TORs for SDG Lab or vendors on the design (and further piloting) of instruments, modules, and protocols of e-Parliament.
Advise and support the Project team to deploy the consultants and facilitate inception process of the design process with the NA.
Support the Project to monitor and assure the quality of the design of digital solutions (TORs for specific instruments, modules, and protocols of e-Parliament) to be delivered by vendors or SDG Lab team.
Ensure that the design of new digital solutions utilize KPIs for the PDC and RTC to be developed and submitted to the NA by the Project.
Facilitate validation of the TORs for digital solutions delivered by vendors or SDG Lab with the NA and AC stakeholders (e.g., Chief of staff, relevant units, and secretariat) prior to engaging with further procurement.
Guide the Project team in the procurement process and facilitate inception of the development process with the NA.
Monitor and support the quality assurance of the digital solutions to be delivered by vendors vis-à-vis the approved TORs.
Facilitate validation of the digital solutions by the NA and AC and support the Project team to ensure finalization of the products by the vendor(s).
Guide the NA and AC to facilitate the piloting of the digital solutions.

Provide technical input to the Procurement of ICT equipment for the implementation of the digital solutions.

Consult NA/AC in identifying the need in ICT equipment for the implementation of the digital solutions.
Develop detailed specifications for procurement and facilitate validation of specification by the NA.
Provide technical input as requested for the procurement process (e.g., technical evaluation of offers).
Facilitate transfer of the ICT equipment to NA and AC.
Provide technical inputs to the design and implementation of digital transformation efforts to other projects under the UNDP Armenia Democratic Governance program as requested.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Institutional Arrangement

The incumbent reports to the Project Coordinator. The incumbent shall exemplify the organizational non-partisanship approach in working with the Parliament and other related entities, and not be an active member of any political party.

Competencies

Core competencies:

Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.
Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.
Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.

Cross Functional and Technical competencies:

Business Development- Knowledge generation
- Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.
Business Management- Working with Evidence and Data
- Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions, and supporting decision-making.
Business Management- Communication
- Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
- Ability to manage communications internally and externally, through media, social media, and other appropriate channels.
Business Management- Digital awareness and literacy
- Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed.
Digital and Innovation- Data Literacy
- Understand the potential, as well as the limitations of using data driven innovation.
- Ability to use a mix of data sources (quantitative, qualitative, or real-time, or real time techniques) to develop understanding, identify patterns to inform decision making or identify opportunities for further exploration.
Business management: Monitoring
- Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and program performance and results.

Required Skills and Experience

Education:

Master’s degree (or equivalent) in Computer/Information Systems, Database, Management, or another related field is required, or
A Bachelor’s degree in the areas mentioned above in combination with 2 additional years of qualifying experience will be given due consideration in lieu of Master’s degree

Experience:

Up to 2 years (with Master’s degree) or minimum 2 years (with Bachelor’s degree) in project management or IT systems management is required.

Languages:

Fluency in English and Armenian is required.

Required skills:

Proven experience in digitalization and technological systems applied in Armenia is required.

Desired skills:

Knowledge of programming languages: Python; Java, JavaScript, SQL, C/C++, Ruby, PHP, etc.
Proven skills for IT related development projects, like Cloud Migration and Management, Cybersecurity Initiatives, Digital Transformation Initiatives, etc.
Professional training and certification in relevant fields, or electoral projects

The following documents shall be required from the applicants:

Personal CV or P11, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.
A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.
Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as reports, presentations, publications, campaigns, or other materials.

Disclaimer

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Non-discrimination

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

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